About Us​

NMPED-ETCC
                                               

The New Mexico Public Education Statewide Call Center (NMPED-ETCC) provides Online Technology Support for State of New Mexico Educators, Administrators, Students, and their associated Families.


How We Help Solve Your IT Problems

NMPED-ETCC Hours of Call Center Operations*

 DAYSOperating Hours (MST - Mountain Daylight Savings Time)
 Mondays through Fridays8 AM to 5 PM MST
 Weekends (Saturday & Sundays)On-call response within 48-hours of support request received

*Note: NMPED-ETCC follows State of New Mexico holiday schedule.

NMPED-ETCC Hours of Call Center Operations*

 DAYSOperating Hours (MST - Mountain Daylight Savings Time)
 Mondays through Fridays8 AM to 5 PM MST
 Weekends (Saturday & Sundays)On-call response within 48-hours of support request received

*Note: NMPED-ETCC follows State of New Mexico holiday schedule.