About Us

NMPED-ETCC    

The New Mexico Public Education statewide Call Center (NMPED-ETCC) provides Online Technology Support for State of New Mexico Educators, Administrators, Students, and their associated Families.

​VIDEOS: How We Help Solve Your IT Problems

NMPED-ETCC Hours of Call Center Operations*

 DAYSOperating Hours (MST - Mountain Daylight Savings Time)
 Mondays through Fridays7 AM to 7 PM MST
 Weekends (Saturday & Sundays)2 PM to 7 PM MST

*Note: NMPED-ETCC follows State of New Mexico holiday schedule.

NMPED-ETCC Authorized Repair Depot Locations

Southern Region

Robert Reno
We Are IT
3880 Foothills Road, Suite A
Las Cruces, NM 87112

Central Region

Stephen Armijo
The PC Place II
9324 Menaul Blvd, NE
Albuquerque, NM 87112
stephen@pc-place.com

Northern Region

Jonathan Sandmel
Dotfoil
851 St. Michaels Drive
Santa Fe, NM 87505
jonathan@steadynetworks.com

Northern Region

Ryan A. Miller
Santa Fe Computer
442 Old Las Vegas Hwy
Santa Fe, NM 87505
support@santafecomputer.com