About Us


The New Mexico Public Education statewide Call Center (NMPED-ETCC) provides Online Technology Support for State of New Mexico Educators, Administrators, Students, and their associated Families.

​VIDEOS: How We Help Solve Your IT Problems

NMPED-ETCC Hours of Call Center Operations*

 DAYSOperating Hours (MST - Mountain Daylight Savings Time)
 Mondays through Fridays7 AM to 7 PM MST
 Weekends (Saturday & Sundays)2 PM to 7 PM MST

*Note: NMPED-ETCC follows State of New Mexico holiday schedule.

NMPED-ETCC Authorized Repair Depot Locations

Southern Region

Robert Reno
We Are IT
3880 Foothills Road, Suite A
Las Cruces, NM 87112

Central Region

Stephen Armijo
The PC Place II
9324 Menaul Blvd, NE
Albuquerque, NM 87112

Northern Region

Jonathan Sandmel
851 St. Michaels Drive
Santa Fe, NM 87505

Northern Region

Ryan A. Miller
Santa Fe Computer
442 Old Las Vegas Hwy
Santa Fe, NM 87505