• How can we help you?

    Welcome to the NMPED's Education Technology Call Center website, where assistance is just a phone call away. The ETCC is a collaborative effort between the NMPED and the New Mexico Regional Education Cooperatives Association (NMRECA).


    The statewide call center provides education- related tech support services to New Mexico public school and charter administrators, staff, and students and their family household members.


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NEW BUSINESS HOURS: Effective October 1st, 2023

 DAYSOperating Hours (MST - Mountain Daylight Savings Time)
 Mondays through Fridays8 AM to 5 PM MST
 Weekends (Saturday & Sundays)On-call response within 2-hours of support request received

When no agents are available please use our friendly ChatBot, Zia, by clicking the icon on the bottom-left of your screen:

NMPED - ETCC
Please contact the call center nearest to your location or submit an online ticket.

NMPED - ETCC

Please contact the call center nearest to your location or submit an online ticket.

Multiple Options for Obtaining Support from NMPED-ETCC

Contact Our Call Center at 
1-888-557-6509

Submit an Online Ticket 

Use this form to submit a Helpdesk Request to NMPED-ETCC.

New Mexico Public  Education Department

NM Regional Education Cooperatives Association

Regional Education Cooperative 9

Regional Education Cooperative 3

Testimonials

Check back soon for feedback from our call center users from across the state!