New Mexico Public Education Technology Call Center | Remote Tech Support for NM Schools

How can we help?
Welcome to the NMPED's Education Technology Call Center website, where assistance is just a phone call away. The ETCC is a collaborative effort between the NMPED and the New Mexico Regional Education Cooperatives Association (NMRECA).

The statewide call center provides education- related tech support services to New Mexico public school and charter administrators, staff, and students and their family household members.

How can we help?
Welcome to the NMPED's Education Technology Call Center website, where assistance is just a phone call away. The ETCC is a collaborative effort between the NMPED and the New Mexico Regional Education Cooperatives Association (NMRECA).

The statewide call center provides education- related tech support services to New Mexico public school and charter administrators, staff, and students and their family household members.

NEW BUSINESS HOURS: Effective October 1st, 2023

DAYS	Operating Hours (MST - Mountain Daylight Savings Time)
Mondays through Fridays	8 AM to 5 PM MST
Weekends (Saturday & Sundays)	On-call response within 48-hours of support request received

NEW BUSINESS HOURS: Effective October 1st, 2023

DAYS	Operating Hours (MST - Mountain Daylight Savings Time)
Mondays through Fridays	8 AM to 5 PM MST
Weekends (Saturday & Sundays)	On-call response within 48-hours of support request received

When no agents are available please use our friendly ChatBot, Zia, by
clicking the icon on the bottom-left of your screen:

Have a technical issue?

Please contact the call center nearest to your location

or submit a ticket below

New Mexico Public Education Department

NM Regional Education Cooperatives Association

Regional Education Cooperative 9

Regional Education Cooperative 3